Good to know

Questions, answered

Delivery, returns, lenses and fit. If your question is not here, write to hello@irislane.in or call +91-9690126121, Monday to Saturday 10 AM to 7 PM IST.

How long does delivery take?

Metro cities 2 to 3 business days, elsewhere in India 3 to 5 business days. Orders placed before 2 PM are dispatched the same day. Tracking is sent by email and WhatsApp.

Is delivery free? Can I pay on delivery?

Yes. Delivery is free across India and Cash on Delivery is available everywhere with no surcharge.

What is the return policy?

14-day returns from delivery, unworn, in the original packaging with all components. Refunds are processed within 5 to 7 working days of receipt. There is also a 30-day fit or style exchange, one free exchange per order. Email hello@irislane.in with your order number to start.

Do the lenses protect against UV?

Every IRIS LANE frame has UV400 lenses, which block UVA and UVB rays. The lenses are tinted, not polarised.

How do I know which size fits me?

Each product page ends with a size guide showing lens width, bridge and temple length in millimetres. The same three numbers are printed inside the temple of any pair you already own, so you can compare. The Find your fit page shows which frames suit round, oval, square, heart and long faces.

What comes in the box?

The frame, a hard case, a lens cloth, lens cleaner, a screwdriver keychain and a welcome card. Every pair is checked by hand and set straight before it ships.

Is there a warranty?

Every frame carries a six-month warranty. If something is wrong, email hello@irislane.in with photos and we will sort it out.

Who is IRIS LANE?

IRIS LANE is an eyewear brand by Treeka Healthtech Private Limited, Gurugram, Haryana. We design metal and acetate sunglasses in small collections and sell them at irislane.in and on Instagram at @irislane.in. Call +91-9690126121 or write to hello@irislane.in.

Still unsure? Email hello@irislane.in or call +91-9690126121, Monday to Saturday, 10 AM to 7 PM IST.